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INDUSTRY FACT FILE · HEALTHCARE & HEALTHTECH
Main Products and Services in Healthcare and Healthtech
What healthcare and healthtech organisations offer, the systems behind each service and where they create cybersecurity and compliance exposure.
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In this document 1. How healthcare organisations earn their money 2. Services by organisation type 3. Clinical systems and devices 4. Digital, telemedicine and data-sharing services 5. The systems behind the products and services 6. Trends that change the attack surface 7. Mapping services to Codec Networks engagements |
1. How healthcare organisations earn their money
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Revenue stream |
How it works |
Security relevance |
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Inpatient and outpatient care |
Consultations, procedures and stays |
Clinical systems must stay available |
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Diagnostics |
Lab tests and imaging |
Report integrity and confidentiality |
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Insurance and scheme claims |
Cashless and reimbursement claims |
Billing and claims fraud controls |
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Teleconsultations |
Online consultation fees |
App and session security |
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Digital health subscriptions |
Apps, care programmes and pharmacy |
Large patient datasets |
2. Services by organisation type
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Organisation type |
Main services |
Key systems |
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Hospital chains |
Emergency, surgery, ICU, OPD, pharmacy |
HIS, EMR, PACS, LIS, nursing and device systems |
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Diagnostic networks |
Pathology, radiology, home collection |
LIS, PACS, report portals, collection apps |
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Telemedicine providers |
Video consultations, e-prescriptions |
Telemedicine apps, video platforms, EMR |
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Digital health platforms |
Health records, reminders, care programmes |
Apps, cloud platforms, ABDM integrations |
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Online pharmacies |
Medicine ordering and delivery |
E-commerce platforms, prescription handling |
3. Clinical systems and devices
Hospitals run hospital information systems (HIS), electronic medical records (EMR), laboratory (LIS) and imaging (PACS) systems, alongside connected medical devices such as monitors, infusion pumps and imaging equipment. Many are legacy, vendor-managed or difficult to patch, and all must stay available for care.
4. Digital, telemedicine and data-sharing services
Patients book appointments, view reports and consult doctors through apps and portals. Health platforms exchange records with hospitals and labs, increasingly through ABDM's consent-based framework. Third-party SDKs, cloud hosting and partner APIs extend where patient data travels.
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Highest-risk moments Remote vendor access to clinical systems, report download links, consent checks in data exchange and the network paths between IT and medical devices are where healthcare incidents typically begin. |
5. The systems behind the products and services
Figure 2: Where cyber risk sits in the patient journey.
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Product / service |
Systems that deliver it |
Key cyber and compliance touchpoints |
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Registration and booking |
Portals, apps, call centres |
Account security, data minimisation |
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Clinical records |
HIS, EMR, nursing systems |
Role-based access, audit logs |
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Diagnostics |
LIS, PACS, report portals |
Authorisation, secure links, integrity |
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Medical devices |
Monitors, pumps, imaging, device servers |
Segmentation, inventory, vendor access |
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Telemedicine |
Video, chat and e-prescription apps |
Session security, SDK privacy |
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Data exchange |
ABDM integrations, partner APIs, insurer interfaces |
Consent checks, API security, logging |
6. Trends that change the attack surface
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Trend |
What is changing |
Security implication |
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Digital health records |
ABDM-linked records and apps |
Consent and API security become critical |
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Connected care |
More networked devices and home monitoring |
Medical IoT attack surface grows |
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Cloud adoption |
HIS and imaging move to cloud |
Shared-responsibility and configuration risks |
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AI in diagnostics |
AI reads images and triages patients |
Model integrity and data governance |
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Consolidation |
Hospital chains acquire smaller hospitals |
Inherited legacy systems and risks |
7. Mapping services to Codec Networks engagements
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If the organisation runs… |
Recommended starting engagement |
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A hospital with HIS, LIS and PACS |
Hospital application VAPT, segmentation and ransomware readiness |
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Connected medical devices |
Medical IoT inventory, testing and segmentation |
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Patient report portals |
Portal and API authorisation testing |
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Telemedicine apps |
Mobile app and SDK privacy testing |
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ABDM or partner integrations |
Consent-flow and API security testing |
Talk to Codec Networks
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Contact Codec Networks Pvt. Ltd. New Delhi: 507, 5th Floor, New Delhi House, Barakhamba Road, Connaught Place, New Delhi – 110001 Gurugram: 707, 7th Floor, Silverton Tower, Golf Course Extension Road, Sector 50, Gurugram – 122018, Haryana Landline: 011 430 496 96 | 011 437 522 99 Mobile: +91 99716 76124 | +91 88007 88220 | +91 88003 31124 Email: mktg@codecnetworks.com Web: www.codecnetworks.com |
Note: Descriptions are general and based on public information available as of October 2026.